AI Receptionist for Restaurants

Never Miss a Reservation or Takeout Order Again

From taking reservations to managing takeout orders and answering menu questions, our AI receptionist ensures every customer gets immediate, friendly service—even during your busiest hours.

In the restaurant industry, every missed call is lost revenue. Whether it’s a reservation for four on Saturday night or a $200 takeout order, customers won’t wait—they’ll simply call the next restaurant. With Hey24’s AI receptionist designed specifically for food service businesses, you’ll capture every opportunity while your staff focuses on delivering exceptional dining experiences to the guests in front of them.

Purpose-Built Capabilities

Everything you need to transform your industry operations

1

Reservation Management

Book, modify, and confirm reservations in real-time. Sync with your table management system and handle waitlist requests automatically.

2

Takeout & Delivery Orders

Accept phone orders for pickup and delivery. Confirm order details, provide accurate wait times, and process payment information securely.

3

Menu Information & Dietary Questions

Answer questions about ingredients, allergens, vegetarian/vegan options, and daily specials. Provide accurate, up-to-date menu information.

4

Special Event Booking

Handle inquiries for private parties, catering events, large group reservations, and special occasion bookings with custom requirements.

5

Multilingual Support

Serve diverse communities with support for multiple languages. Ensure every customer feels welcome and understood.

6

Peak Hour Call Management

Handle unlimited simultaneous calls during lunch and dinner rushes. Your staff stays focused on in-house guests while calls are answered instantly.

Benefits

Why Restaurants Choose Hey24

Answer every call during peak lunch and dinner service
24/7 availability for reservations and takeout orders
Reduce staff stress during busy periods
Capture late-night orders and after-hours catering inquiries
Professional, consistent customer service every time
Integration with popular POS and reservation systems
Detailed call logs for tracking and analytics
No more missed calls = more revenue
💼 Use Cases

Common Use Cases

Real-world applications for businesses like yours

Fine Dining Restaurants

Manage high-value reservations, accommodate special requests, handle wine cellar inquiries, and book private dining experiences.

Casual Dining & Family Restaurants

Accept large group reservations, manage waitlists during busy periods, take takeout orders, and answer menu questions efficiently.

Quick Service & Takeout

Process phone orders for pickup and delivery, provide accurate wait times, handle menu modifications, and manage high call volumes.

Cafes & Bakeries

Take custom cake orders, manage catering requests, answer questions about daily specials, and book space for meetings or events.

Ready to Serve Every Customer That Calls?

Join restaurants nationwide who trust Hey24 to handle their customer communications professionally—even during the busiest dinner rush.

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