AI Receptionist for Plumbing Companies

24/7 Emergency Call Handling & Service Scheduling

From burst pipes at 2 AM to routine drain cleaning, our AI receptionist ensures every customer call is answered immediately—turning emergencies into booked jobs around the clock.

In the plumbing industry, timing is everything. A homeowner with a burst pipe at midnight won’t leave a voicemail—they’ll call the next plumber on Google until someone answers. With Hey24’s AI receptionist designed specifically for plumbing businesses, you’ll capture every emergency call, schedule more service appointments, and build a reputation for reliability—all while your plumbers focus on fixing problems, not answering phones.

Purpose-Built Capabilities

Everything you need to transform your industry operations

1

Emergency Dispatch & Routing

Instantly identify urgent calls for burst pipes, water heater failures, and flooding. Route emergencies to on-call plumbers with location and issue details.

2

Service Appointment Scheduling

Book drain cleaning, water heater installations, fixture repairs, and routine maintenance directly into plumber calendars with real-time availability.

3

Intelligent Call Triage

Determine urgency level—emergency, same-day, or scheduled service. Prioritize calls based on severity and customer needs.

4

Quote & Pricing Information

Provide estimates for common services, explain pricing structures, and qualify leads before dispatching expensive service calls.

5

Service History Access

Reference past jobs, warranties, and customer equipment details to provide informed service recommendations and faster diagnostics.

6

Commercial & Residential Handling

Manage calls from homeowners, property managers, contractors, and commercial facilities with appropriate routing and response protocols.

Benefits

Why Plumbing Companies Choose Hey24

Never miss emergency calls—day, night, weekends, or holidays
Convert more calls into booked jobs with immediate response
Reduce after-hours answering service costs by 70%
Professional call handling improves company reputation
Technicians stay focused on jobs without phone interruptions
Capture new customer inquiries 24/7
Integration with dispatch and service management software
Detailed call logs for tracking and follow-up
💼 Use Cases

Common Use Cases

Real-world applications for businesses like yours

Emergency Plumbing Services

Handle urgent calls for burst pipes, overflowing toilets, water heater failures, and gas line leaks with immediate dispatch to on-call plumbers.

Residential Plumbing

Schedule drain cleaning, fixture installations, leak repairs, water heater replacements, and whole-home repiping for homeowners.

Commercial Plumbing

Manage service calls for restaurants, office buildings, retail spaces, and multi-unit properties requiring licensed commercial plumbers.

Drain Cleaning & Maintenance

Book routine drain cleaning, sewer line inspections, preventive maintenance, and camera inspections for residential and commercial clients.

Ready to Answer Every Plumbing Call?

Join plumbing companies nationwide who trust Hey24 to handle their customer communications professionally—24 hours a day.

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