- Industries We Serve |
- Plumbing Services
AI Receptionist for Plumbing Companies
24/7 Emergency Call Handling & Service Scheduling
From burst pipes at 2 AM to routine drain cleaning, our AI receptionist ensures every customer call is answered immediately—turning emergencies into booked jobs around the clock.
In the plumbing industry, timing is everything. A homeowner with a burst pipe at midnight won’t leave a voicemail—they’ll call the next plumber on Google until someone answers. With Hey24’s AI receptionist designed specifically for plumbing businesses, you’ll capture every emergency call, schedule more service appointments, and build a reputation for reliability—all while your plumbers focus on fixing problems, not answering phones.
Purpose-Built Capabilities
Everything you need to transform your industry operations
Emergency Dispatch & Routing
Instantly identify urgent calls for burst pipes, water heater failures, and flooding. Route emergencies to on-call plumbers with location and issue details.
Service Appointment Scheduling
Book drain cleaning, water heater installations, fixture repairs, and routine maintenance directly into plumber calendars with real-time availability.
Intelligent Call Triage
Determine urgency level—emergency, same-day, or scheduled service. Prioritize calls based on severity and customer needs.
Quote & Pricing Information
Provide estimates for common services, explain pricing structures, and qualify leads before dispatching expensive service calls.
Service History Access
Reference past jobs, warranties, and customer equipment details to provide informed service recommendations and faster diagnostics.
Commercial & Residential Handling
Manage calls from homeowners, property managers, contractors, and commercial facilities with appropriate routing and response protocols.
Why Plumbing Companies Choose Hey24
Common Use Cases
Real-world applications for businesses like yours
Emergency Plumbing Services
Handle urgent calls for burst pipes, overflowing toilets, water heater failures, and gas line leaks with immediate dispatch to on-call plumbers.
Residential Plumbing
Schedule drain cleaning, fixture installations, leak repairs, water heater replacements, and whole-home repiping for homeowners.
Commercial Plumbing
Manage service calls for restaurants, office buildings, retail spaces, and multi-unit properties requiring licensed commercial plumbers.
Drain Cleaning & Maintenance
Book routine drain cleaning, sewer line inspections, preventive maintenance, and camera inspections for residential and commercial clients.
Ready to Answer Every Plumbing Call?
Join plumbing companies nationwide who trust Hey24 to handle their customer communications professionally—24 hours a day.
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