- Industries We Serve |
- Hospitality
AI Receptionist for Hospitality
Enhance Guest Experience with 24/7 Instant Service
In hospitality, every interaction shapes the guest experience. Our AI receptionist ensures guests receive immediate, professional service whether they're booking a room at 3 AM or requesting extra towels during a busy lunch rush.
In hospitality, responsiveness is everything. Guests expect immediate service whether it’s 2 PM or 2 AM. With Hey24, you deliver that service every single time—without the cost of round-the-clock staffing.
Purpose-Built Capabilities
Everything you need to transform your industry operations
Reservation Management
Take bookings, check availability, modify reservations, and handle cancellations 24/7. Sync with your property management system in real-time.
24/7 Guest Support
Answer questions about amenities, directions, check-in/out times, and hotel policies. Handle requests instantly, even when front desk is busy.
Multi-Language Assistance
Serve international guests in their native language. Support 50+ languages without hiring multilingual staff.
Special Request Handling
Capture and coordinate special requests—room preferences, dietary restrictions, celebration arrangements, accessibility needs.
Restaurant Reservations
Handle dining reservations, explain menu options, accommodate dietary restrictions, and manage waitlist for your restaurant.
Upsell & Add-On Services
Suggest room upgrades, spa services, airport transfers, and other amenities. Increase revenue per guest automatically.
Why Hospitality Businesses Choose Hey24
Common Use Cases
Real-world applications for businesses like yours
Hotels & Resorts
Handle reservations, answer guest inquiries, manage special requests, coordinate check-ins, and upsell premium services.
Restaurants & Bars
Take reservations, manage waitlists, answer menu questions, handle dietary restrictions, and coordinate private events.
Bed & Breakfasts
Professional service without full-time staff. Handle bookings, answer questions, and provide local recommendations 24/7.
Event Venues
Screen event inquiries, schedule site tours, explain packages and pricing, and coordinate with multiple stakeholders.
Ready to Elevate Your Guest Experience?
Join hospitality businesses worldwide who trust Hey24 to deliver exceptional service that keeps guests coming back.
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