- Industries We Serve |
- Home Services
AI Receptionist for Home Services
Turn Every Emergency Call Into Revenue—24/7
When a pipe bursts at midnight or the AC fails on a Saturday, customers need immediate help. Our AI receptionist ensures you capture every emergency call and service request, even when you're on the job.
Home service businesses live and die by the phone. When customers have emergencies, they call multiple companies and book with whoever answers first. With Hey24, you’re always first to respond, ready to book the job, and professional every single time.
Purpose-Built Capabilities
Everything you need to transform your industry operations
Emergency Call Prioritization
Identify and immediately route urgent situations—burst pipes, electrical hazards, no heat in winter—to on-call technicians.
Instant Service Quotes
Provide pricing estimates for common services. Set expectations and reduce sticker shock before technicians arrive.
Technician Dispatch Coordination
Match jobs with available technicians based on location, skills, and schedule. Optimize routes and reduce drive time.
Service Area Verification
Automatically check if addresses are within your service area before booking. No more wasted time on out-of-area calls.
Service Type Routing
Route HVAC, plumbing, electrical, and other service requests to the right specialized teams automatically.
Customer Communication
Send automated appointment confirmations, technician arrival notifications, and follow-up requests for reviews.
Why Home Service Businesses Choose Hey24
Common Use Cases
Real-world applications for businesses like yours
HVAC Services
Handle emergency no-heat/no-AC calls, schedule maintenance appointments, and coordinate seasonal tune-ups efficiently.
Plumbing Services
Triage emergency vs. routine calls, schedule drain cleaning and repairs, and dispatch plumbers with appropriate tools.
Electrical Services
Identify safety hazards for immediate dispatch, schedule upgrades and installations, and coordinate permit requirements.
General Contractors
Screen project inquiries, schedule estimates, coordinate subcontractors, and manage multiple ongoing job communications.
Ready to Capture Every Service Call?
Join thousands of home service businesses who trust Hey24 to turn more calls into booked jobs and satisfied customers.
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